Shipping policy
Thank you for shopping with Nivaasya! We are committed to delivering your order accurately, in good condition, and always on time.
Shipping Locations
We currently ship across India. For international shipping, please contact us at 9971633699.
Processing Time
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All our products are handmade to order.
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Orders are typically processed within 2-4 business days.
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Custom or bulk orders may take 5-7 business days.
Shipping Time
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Standard delivery takes 4-7 business days after dispatch.
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Remote areas may take longer depending on courier availability.
Shipping Charges
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Free shipping on all prepaid orders.
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Cash on Delivery (COD) no available
Order Tracking
Once your order is dispatched, team will call you with a tracking link. You can monitor the status of your delivery at any time.
Delays
We strive for timely delivery, but delays can occur due to:
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Natural disasters or weather conditions
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Courier partner delays
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Unexpected surge in demand (festive seasons, etc.)
We will keep you informed via email/WhatsApp in case of any unexpected delays.
Address Accuracy
Please ensure that your delivery address, contact number, and pincode are correct. We are not responsible for delays or non-delivery due to incorrect or incomplete address details.
Damaged or Lost Packages
If your product arrives damaged or is lost in transit, please contact us within 48 hours of delivery with images and order details at [your contact info].