Terms of service

Welcome to Nivaasya! The terms “we”, “us” and “our” refer to Nivaasya. Nivaasya operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Nivaasya is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
1. Acceptance of Terms

By accessing or placing an order through this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use the Site.

2. Orders and Payment

All product orders are subject to availability and confirmation of the order price.

Prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

Payments must be completed through the payment methods made available at checkout.

3. Warranty, Returns & “No Refund” Policy

No Refunds: All sales are final. We do not offer any refunds on purchases made through the Site.

If a product arrives damaged or defective, please contact us within 3 days of delivery using the email sharmaneha0011@gmail.com
. We may offer a replacement or repair at our discretion.

4. Shipping & Delivery

Shipping details, including charges and delivery timelines, are provided at checkout or on the Shipping Policy page.

Estimated delivery times are not guaranteed; delays may occur due to external factors.

5. Product Information

We attempt to ensure product descriptions, dimensions, colors, and other details are accurate. However, slight variations may occur due to lighting or display differences.

All products are handcrafted, and as such, minor discrepancies may occur.

6. Intellectual Property Rights

All content on the Site—text, images, graphics, logos, design—is owned or licensed by the Site and protected under applicable copyright and trademark laws.

You are granted a limited, non-exclusive license to access and use the Site for personal, non-commercial purposes only.

7. Limitation of Liability

To the fullest extent permitted by law, the Site is not liable for any direct, indirect, incidental, consequential, or punitive damages resulting from your use of the Site or products purchased through it.

8. Indemnification

You agree to defend, indemnify, and hold harmless Nivaasya and its affiliates (including website operators, employees, and partners) from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or misuse of the Site.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. The effective date at the top reflects the latest revision. Continued use of the Site constitutes acceptance of any such updates.

10. Contact Information

For any questions or concerns, contact us at sharmaneha0011@gmail.com